Constituent Services Internship

OVERVIEW: The Office of Senator Nathan Johnson is accepting applications for two (2) Constituent Services Interns for the Fall 2025 semester in our Dallas District Office. This is a unique opportunity to gain hands-on experience in public service, legislative research, and communications. Interns will play an important role in supporting the daily operations of the district office and will be exposed to a variety of state and local policy issues.

Applicants must be current college students enrolled in an accredited university; high school students are not eligible for fall internships. Students from all academic backgrounds are encouraged to apply.

This internship includes both in-person and occasional remote work. Interns must have access to a laptop, phone, and camera.

JOB TITLE: Constituent Services Intern

DEPARTMENT: Constituent Services

LOCATION: Dallas, Texas

SCHEDULE: Minimum of 15 hours per week during regular business hours (M–F, 9:00 a.m.–5:00 p.m.)

DESCRIPTION: Under the supervision of the District Director and Deputy District Director, interns will support a wide range of office functions including constituent correspondence, administrative tasks, and research. This internship provides valuable insight into the operations of a Texas State Senate office and the legislative process.

RESPONSIBILITIES INCLUDE (but are not limited to):

• Answer incoming phone calls with professionalism and courtesy; assist or transfer as needed
• Manage and respond to constituent emails; update contact database
• Provide general office support: greet visitors, scan/print documents, process ceremonial
• requests (resolutions, certificates, etc.)
• Assist in the planning and execution of meetings and events
• Attend staff meetings and other assigned meetings or events
• Track incoming and outgoing mail; ensure timely responses
• Conduct policy research and monitor local/state news relevant to Senate District 16
• Maintain familiarity with Senator Johnson’s legislative priorities and public positions

REQUIREMENTS:

• Strong verbal and written communication skills
• Reliable, organized, and self-motivated
• Interest in public policy, state government, or community advocacy
• Critical and strategic thinking abilities
• Ability to handle confidential information with discretion

PREFERRED EXPERIENCE:

• Prior experience working with the public, such as in customer service, hospitality, or community engagement
• Experience answering phones or providing front-line support
• Prior experience in customer service, research, or community engagement
• Familiarity with Microsoft Office Suite
• Ability to work independently and meet deadlines
• Keen attention to detail and willingness to learn